Your Questions Answered
FOR CATERING IS A DEPOSIT REQUIRED?
Yes , 30% for weddings and large social events. For private dinner a 50 % deposit is required.
WHAT OTHER SERVICES DO YOU OFFER WITH CATERING?
We offer buffet or plated style service at an additional fee. We will service your event to ensure your guest are taken care of. Services include set up and breakdown.
DO YOU OFFER DELIVERY AND OR PICK UP SERVICES?
Yes, we deliver within a 40 mile radius of the Hampton Roads area.
WHAT IS YOUR CANCELATION POLICY?
Catering cancellations must be made at least 48 hours prior to your event, with the option of rescheduling. If you cancel after 48 hours your deposit will be forfeited along with any other fees you may have paid.
HOW LONG DOES IT TAKE TO SET UP?
45 minutes to an hour, but depending on the size of your event the time frame may vary
IS A DEPOSIT REQUIRED FOR PRIVATE DINNERS?
Yes, a non-refundable deposit is required at the time you reserve your date. The deposit is 50% of your total fee.
WHAT ALL DO I GET AT A PRIVATE DINNER?
Our private dinner service are completely customizable. (3 to 7 course, but on average you will get Salad, Appetizer, Entrée, and Dessert) made in your home or location of your choice, with an equipped kitchen available. Fee will include supplies, labor, service, and clean up.
I HAVE ALLERGIES OR I'M ON A STRICT DIET WHAT CAN I HAVE?
Food allergies and keeping our customers safe is a very important subject to us. We will adjust according to what you want and your dietary restrictions.
WHAT DO WE NEED TO HAVE IN OUR KITCHEN?
We typically have everything we need to execute your menu. We ask that your kitchen be clean. We also ask for a small space in your refrigerator to store items that must remain cold. Please make us aware of any pets that may roam to or through the kitchen. Oh yeah! and a stove with an oven.
HOW LONG DO PRIVATE DINNERS LAST?
Depending on your Menu it could last 4-5 hours.
HOW CAN WE PAY YOU AND DO YOU ACCEPT TIPS?
Yes, we accept tips. We accept PayPal, CashApp, Zelle, And Cash.
DOES YOUR CATERER PROVIDE SERVERS?
Yes, we do depending on your event weather it be Private Chef services, or a wedding we will provide servers if needed.
ABC PERMIT FOR SOCIAL EVENTS
Virginia Department of Alcoholic Beverage Control: (757) 825-7830
All events which serve, sell, distribute or allow BYOB alcohol at the Smithfield Center require a Virginia ABC license. The license must be posted at the event. The Commonwealth of Virginia Alcoholic Beverage Control policies shall be strictly enforced at all times. There are no exceptions to this policy.
Please note that “cash bars” are not allowed at private events where an individual has been issued an ABC permit or a “Banquet License”.